Returns
and Refund Policy
As
a small startup business, and due to the nature of our products,
we do not accept returns. We actually make each and every product
that leaves our shop at the time of the order. That said, if any
one of our products has a defect, and you can show us picture proof
by sending us an email with an image of the damaged item, we are
happy to replace it. No need to send it back to us.
We
have no way to control any damage that may occur with our products,
and will not replace any item that has been damaged by the user.
We
ship everything via Priority Mail so we can track packages when
needed and our customers get their orders very fast.
We
ship frequently during the week. Even if a customer orders 15 different
products that are all different, since we have a very unique manufacturing
method, it isn't unlikely for such an order not to go out on the
same day or next. If for some reason an order may have a short delay,
we will email you and let you know.
We
manufacture all of our products and only ship orders from
our online store inside of the USA. Most of the time we do not ship
anywhere else in the world unless a customer is willing to contact
us and get a shipping estimate before we ship to them. In the case
of a foreign shipment, we will be happy to set up a payment page
specifically for that order.
If
you have any questions at all please do not hesitate to write us
and ask. We do our best to make sure you are satisfied with your
order.
